Yumi was an absolute godsend.
I have recently had the displeasure of dealing with a number of unresponsive realtors in other parts of the country, and that makes me appreciate Yumi even more. I was having great difficulty moving forward with a transaction. After numerous conversations, Yumi was very aware of my thought process and knew what needed to be done to accomplish my goals. She carefully explained my options and helped me understand the best solution. Yumi listened, understood, had empathy, and was able to put a plan in place. She then continually touched base to ensure all my questions were answered and guided me through every step. Yumi was always available by phone, text, or email and flexible in arranging meetings. My thought is that whether it is a large or small transaction, it could mean everything to the person involved. Whatever your situation, it would be worth having a conversation with Yumi to see if she is the person who can make things happen for you. I believe that, as in my case, she will develop a relationship through understanding what is important to you so that she can provide you with personalized service.
Yumi treated me with respect and kept to her word. I will forever be grateful to Yumi.